Do you have a minimum/maximum number of services required to book?

We require a $700 minimum to book your wedding date regardless of the number of services. We typically service parties of 8 before needing to bring on additional artists, assistants etc.

When is a second artist required?

A second artist is typically required if there are over 8 people including the marriers requiring services. A second artist is also needed if there are timeline constraint that requires services to be completed in a shorter window than one artist can provide.

Can we add a second artist?

A second artist can be added at the time of booking. A second artist may also be able to be added at a later date if there is availability. If you anticipate a short getting ready time or a party of 8+, we recommend a second artist at the time of booking. We will let you know during the booking process if we think this will be necessary!

I don’t know how many people will be receiving services at this time. Can I still book my wedding date?

Yes you can book to hold your date before you have a final headcount. We recommend getting a final headcount as soon as possible so we can retain a second artist for you if needed.

Can we add services after booking?

We can add services at any time including on the wedding day as we are able. We cannot guarantee we can add services on the day of if there is not enough time to complete the additional services. To ensure there is enough time we ask that you finalize your headcount by 30 days prior to your wedding day in case there is a need for timeline changes or need for an additional artist.

Can we remove services after booking?

Services once booked cannot be removed. If a wedding party member decides they would no longer like to receive services, someone else may take their place. No refunds are given for canceled services.

Do you serve LGBTQIA+ couples?

Absolutely! As a member of the LGBTQIA+ community, it is important to me that we provide services that not only serve same-sex couples, but also take into consideration and practice courtesy on personal preferences regarding gender, identity and presentation.

Do you have a referral for hair services?

Yes we have stylists that we highly recommend! Once you have finalize your initial booking we are happy to send along our references.

Do you recommend getting makeup or hair done first?

Either can be done first. If your hair will be wet and then blow-dried we recommend you do makeup after. Otherwise we recommend makeup first.

Where do you travel to for services? Do I need to come to you?

We travel to you! Trials are usually held at your home, and wedding day services are held either at the venue, at the hotel/overnight stay, or your home if that is where your wedding party will be getting ready.

Do you airbrush?

Yes we do offer airbrushing. This is complimentary to for the marrying couple, and is available as an add-on for all other attendees.

Do you do multiple weddings in one day?

We only do one wedding per day to ensure we are dedicating our energy to focusing on your special day.

Do you offer eyes only services?

We do not provide a la cart services at different rates. If you would like to book your makeup service at standard rate and are only interested in having your eyes done, we can provide that for you.

Do you offer flower girl services?

We offer a complimentary flower girl service that includes blush and lip gloss only. If additional makeup application is needed, it is considered a standard service and quoted at the wedding party rate.

Can you stay until after my ceremony and photos?

Yes, we offer touch up services by the hour for those who are interested in us staying on location after everyone is done getting ready.

What can I do to prepare for my services?

We send out a document helping you prepare for both your trial and wedding day. The best way to be prepared is to review this information and follow any guidance it provides. This includes information such when to start trying new beauty services you may be receiving for your wedding day, dedicating someone to carry your touch up kit on the day-of, avoiding steaming dressed after your makeup application, and more. We also highly recommend seeking services with an esthetician in the 6 months leading up to your wedding day.

How long will my wedding party's makeup take?

Wedding party makeups take forty-five minutes each.

Is it possible to change the timeline?

Yes, we understand many details change over the course of your wedding planning and are happy to change the timeline as we are able to accommodate. We require any changes to the timeline to be confirmed in writing via email by both us and the individual who has booked services.

Will everyone in my wedding party need to be in the getting ready space during the entire timeline?

We ask that everyone be in the getting ready space 15 minutes before their slotted time. Everyone being there upon the artist’s arrival is ideal.

Where will the trial be held?

We travel to your location for trials.

Are there specific days of the week you hold trials?

Trials are typically held Monday through Thursday. We have limited Sunday availability for those who need to book on weekends.

Can I schedule a trial before booking my wedding date?

Yes you can schedule just a trial, however your wedding date is not held in these circumstances. You must book your wedding day itself in order to hold the date which requires a signed contract and 50% non-refundable retainer.

There are changes I want to make from the trial, but I didn’t know until after we were done with the trial. Do I need to schedule another trial?

You do not have to schedule another trial if there are adjustments you would like to make to your makeup. If you feel you would like an entirely different look than yes we can schedule another trial for you. Please reach out and let us know what changes you are interested in so we can come up with a plan that is best for you.

Can I bring someone to my trial?

Yes you can bring a guest to your trial.

How can I pay?

Initial payment can be made via Paypal, Square or Direct Transfer. In person payment options include cash, card or Venmo.

When is my final payment due?

Final payment is due 30 days before your wedding date.

Is the retainer for all services?

Yes the non-refundable retainer is 50% of booked services.

Do I need to pay to add services?

After initial booking, 50% of any added services is due immediately and the remainder will be due along with your final payment 30 days prior to your wedding date.

Is gratuity included?

Gratuity is not included. Tips are always appreciated but never required.

Do I have to pay for overnight accommodations?

If overnight accommodations are required then yes. Overnight accommodations are always required when travel is over two hours, and when travel goes through one of the mountain passes during the snowy season. Other bookings may require overnight stay.

Do you charge travel for your second artist? Or is that included in the second artist fee?

Travel costs are charged separately for each additional artist and is not included in the artist fee. The artist fee covers administrative time for acquiring a second artist and retaining them for your wedding date.

Will my makeup last all day?

We use products and tools to ensure your makeup is long lasting and waterproof, however touch ups are a normal part of wearing makeup and we will walk you through what you need to know and have to keep your makeup looking fresh through your entire celebration.

Do you offer a touch-up kit?

Yes we can provide you with a touch-up kit. We have both a complimentary kit for marriers, as well as an option for custom-picked full size items such as lipstick, mascara, concealer, powder, and/or blush.

What is in the touch-up kit?

Touch up kits are adjusted based off of your individual needs, but typically include: blotting sheets, two bobbi pins, a small container of your custom mixed lip color, a small container of your foundation/concealer, a lip wand, and two cotton buds.

Should I bring anything for touch ups?

You may want to bring a full size lipstick, blotting powder, tissues, and a travel lip brush, concealer brush, and powder puff or brush, a mirror, and a small carrying bag. If you do not have any of these items and would like for us to curate them for you after your trial we can provide that service for you.

Can you use my own makeup product/false lashes as part of my makeup application?

For insurance purposes we can only use unopened lashes and cosmetic products on you for your wedding day. If you would like to consider this option please let us know upon booking so we can come up with a plan and make sure you have these items available for your trial. Some products do not interact well with one another and using items that have not been curated for our kit can compromise the integrity and longevity of your makeup application, so we highly recommend that our artists use what is in their kits exclusively.

Can you accommodate someone with sensitive skin?

Yes we carry a range of products that are designed for sensitive skin. Please let us know if you are sensitive so we can be sure to use products best suited for your needs.

What brands do you use?

We carry a large range of brands from RCMA, Face Atelier, Danessa Myricks, Makeup Forever, Viseart, BioDerma, and beyond.

Are you able to work on any skin tone and skin type?

Absolutely, we have experience working with a diverse range of people with varying complexions, skin types and cosmetic preferences. Our kits are equipped to include any complexion shades needed for you and your bridal party.

Can you work with my wedding planner/family member/friend to coordinate details?

We can provide planners, friends and family with timeline information but for any other details we ask that they come to you for any changes or information regarding your booking. We respect your privacy and want to ensure there is no confusion in the planning process.

Do you have a business license? Are you insured?

Yes we do and are can provide those details upon request.

What are your Covid-19 policies?

As of June 2023 we wear a mask while providing makeup services. We also provide a document of our up to date Covid Policies during the booking process, and can send that information over at any time upon request.

Can we schedule a phone call/video call?

Yes you can schedule a phone call or video call. Just let us know in your inquiry form that you would like to do so and we can get you on the books.

How can I leave a review?

We would love it if you left us a review on our Google page at the link here.

If you have any concerns following your services please email us at ephinabridal@gmail.com.